The Snap Store
The Snap Store Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Snap Store has a 1.5 star rating from 121 reviews, with 87% unfavorable and consumers mostly dissatisfied; common themes in The Snap Store reviews include delivery failures, damaged or wrong items, and poor response to refund and customer service requests.
Positive Feedback
Customers note Easy pay and availability of products such as 8 mm snaps and die.
Negative Feedback / Risk Areas
- Frequent The Snap Store customer complaints about no order confirmation or tracking.
- Repeated reports of delivery delays, never received shipments, and wrong or damaged items.
- Refunds and exchanges often not processed and customer service unresponsive.
Key Takeaways for Future Customers
- Expect possible delivery and tracking issues; verify order confirmation immediately.
- Be cautious about refunds and escalations; document payments and communications.
- Consider alternative sellers if reliable customer service or timely delivery is important.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Snap Store has a 1.5 star rating from 121 reviews, with 87% unfavorable and consumers mostly dissatisfied; common themes in The Snap Store reviews include delivery failures, damaged or wrong items, and poor response to refund and customer service requests.
Positive Feedback
Customers note Easy pay and availability of products such as 8 mm snaps and die.
Negative Feedback / Risk Areas
- Frequent The Snap Store customer complaints about no order confirmation or tracking.
- Repeated reports of delivery delays, never received shipments, and wrong or damaged items.
- Refunds and exchanges often not processed and customer service unresponsive.
Key Takeaways for Future Customers
- Expect possible delivery and tracking issues; verify order confirmation immediately.
- Be cautious about refunds and escalations; document payments and communications.
- Consider alternative sellers if reliable customer service or timely delivery is important.
Media from reviews
Watch is not working
I ordered one desiner watch but I received another watch and its not working very fake product's ryBe
- Received damaged product
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGiven a broken frame.
They gave me a completely broken frame. Neither replaced nor refunded my money. Very bad app.
Never use this app again.
Preferred solution: Full refund
User's recommendation: Don't use this app ever. Pathetic experience. Don't trust this app ever.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New Delhi, Delhi
Return of a product
Mere product k bdle me mujhe sabun mile h sarasar dhookebaji chl.rhi h call krne pr call nahi pik ki jati or complaint koi nahi sunta return policy bhe koi nahi h maine packege delevery boy k samne hi open kiya tha but usme sabun nikle h
- Cheat customers
Preferred solution: Full refund
User's recommendation: Yaha se purchase krna mtlb chutiya banna h
Never got my shipment
I never recied shippin/tracking info. Haven't heard squat on my merch.
But you took my money right away!
Even to find a way to contact customer service is horrible. Stop selling stuff if you can't do your job right.
- No delivery at all
- No proper customer service to
Preferred solution: Deliver product or service ordered
El Paso, Texas
For my delivery
I gave them the order and completed my Payment but at the end of Delivery courier service they returned my parcel to vendor.
Now I request them to send it again in my new given address also I will ready to pay transportation charges, but they didn't give Properly And to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
I ordered one watch received another one and that one also broken and looks like used watch . Very poor product I want to return the product .
I ordered through instagram. How can I return .
Pls give instructions very very worst and poor quality I don't want the product I want to return and refund . I placed order and pay through cod
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder confirmation not comming 152****
I have ordered 12 Polaroids and money has been deducted from my account but there is no confirmation or any email
Preferred solution: Deliver product or service ordered
Product related issues
Product not working and different items to give me very bad very very damaged items Quality very low
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMy money was not refund
I have cancelled my order but my money was not back
Mene 7 Feburary ko order kia tha by mistake mene Galt photographs select kr die the isiliye mene apna order cancel kia par muje abi tk koi refund nhi mila
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerFor query
Yes I have an complaint about snapstore.... Because they are not refunding my amount.....
They sent the photo frame and both the photo frame are broken so I request you to plz refund my amount .....
I have sent you whole information below just my frame both are broken... So I request you plz refund my amount ....
- Received damaged product
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bhopal, Madhya Pradesh
Order tracking
Order ID 163****
Order not received at today date 21/10/2021
And not given dispatch details
Please give me some information of my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service experience
I have been cheated twice. 1st time I let it go..
but again they have messed up my order and this ruined someone's special day.
I had ordered A3 size wall photo frame and they delivered a small size table photo frame. Totally disappointing!
- Poor communication
- Cheat customers
Preferred solution: Deliver product or service ordered
User's recommendation: Pls don't waste ur time n money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerOrder related
Been 10 days
No update on my order
they dont reply to mails or calls
This is the worst customer service one could experience
- Didnt receive parcel itself
- Reckless management
- Poor communication
- No proper customer service to
Preferred solution: Deliver product or service ordered
I received the wrong order
I am missing one of the shirts I ordered and I revived a shirt that is not mine. Order # H116889****795****
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerComplaint
I m already paying online 184 rupees and this application send me cod parcel
Meine 2 bar payment kyu kru.???
COD parcel cancel kr ke online payment kr diya he vesa parcel send kijiye
- Cheat customers
Preferred solution: Cancel COD parcel and send me online payment parcel
User's recommendation: Don't trust this app,
*** over by The Snap Store
They took my money and never sent my order. If by a stroke of luck someone actually answers the phone prepare to be treated like something nasty that is stuck to your shoe.
Preferred solution: Full refund
User's recommendation: Shop elsewhere.
About
The Snap Store is a retail company which specializes in sales of snaps. It was founded in 2003. The company offers the following products: snap press, metal snaps, grommet set, and polyacetal resin snaps. There are discounts for bulk orders. It provides gift cards. The Snap Store ships the products worldwide via FedEx, USPS and EMS carriers. The company accepts returns for an exchange and a refund within 30 calendar days of the delivery date. Restocking and processing fees can be applied. Available payment options are Visa and MasterCard. Order status can be tracked in personal profile on the company website. Customer assistance is provided by email.
The Snap Store is ranked 346 out of 4493 in Equipment category
Asia
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Any updates??? What happened to the pics.same happened to me rn