The Snap Store
The Snap Store Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Snap Store has 1.5 star rating based on 161 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Didnt receive parcel itself, Easy pay, Products available such as 8 mm snaps and die.
Cons: I did not receive a response about the status of my order, No response to emails about order not received, Deliver delay or no delivery at all.Recent recommendations regarding this business are as follows: "Worst app I have ever seen", "Please don't use snap store", "Don't buy", "They should give customer service number or they shouldn't accept the order.", "Order at your own risk".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Snap Store has 1.5 star rating based on 161 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Didnt receive parcel itself, Easy pay, Products available such as 8 mm snaps and die.
Cons: I did not receive a response about the status of my order, No response to emails about order not received, Deliver delay or no delivery at all.Recent recommendations regarding this business are as follows: "Worst app I have ever seen", "Please don't use snap store", "Don't buy", "They should give customer service number or they shouldn't accept the order.", "Order at your own risk".
Most users ask The Snap Store for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Worst company..fake company...
U people collect money..but won't deliver the orders...no customer service...don't trust this app...not safe...
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money has not been returned it's been a month since my order has not been reached no response through Gmail aur insta
It's been a month since I have ordered a calendar from your app I have also paid money online my order has not been reached to the destination plz look forward to this is case My order I'd is 200****
- Product quality is good
- Delivery is very bad
Preferred solution: Full refund
User's recommendation: Worst app I have ever seen
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hyderabad, TelanganaOrder in snap store and not placed and not delivered, payment complet and not received yet
I paid the money for the order on snap store on may 3rd but the order was not placed and the amount was transferred. It's been 22 days already but my order has not arrived.
User's recommendation: Please don't use snap store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Wrong product delivered
Company fixed the issue and I have been provided with full refund.
Worng photo delivered etna late delivery upper se no tracking details nothing no response no coustmor support
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Delhi, National Capital Territory Of DelhiOrder not registered even after paid.
I applied an order and also i paid for it but my order hasn't applied yet even it is not shown in my app that my order is applied or not take a instant action for it.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDidn't recieve my order till yet
I paid the amount, but the status of the order is still processing.
Ordered on 11th January.
I need to know my order status
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDue to payment fail
I have done payment by internet banking and then, i receive email that my payment is done successfully and after sometime i got emails that my payment is unsuccessful, and the amount has cut from my bank balance..
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Hyderabad, TelanganaMy money got deducted but order not placed
I pay the amount but my order is not placed. please check my order and refresh it .you placed my order as soon as .the gift is special for me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhotos uploading issue
Yesterday I will send Payment done But photos are not uploaded. I will payment for ptm 235rs .
But they are not showing order confirmed . That payment technical issues. So contact for your instagram I d Personal message They are giving mail id. He told in payment done.
in screenshot to attached. I will send but not responding???
Preferred solution: Deliver product or service ordered
Fraud case
As they are unable to deliver after 17 days and not responding any msg and phone calls. I am trying to reach out through mail but only respond coming we will send you message shortly.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerResolved: I want to know about my order, I want my products to be delivered
Company fixed the issue and I have been provided with apology. Product received
I ordered on October 6 2023.im from Tamilnadu,my product id details 210****,210****,210**** price above 700.how long it will take to deliver?They should give courier tracking ID,product status.if it scam I will complain.
- No proper delivery
Preferred solution: Deliver product or service ordered
User's recommendation: They should give customer service number or they shouldn't accept the order.
My order is shown delivered but i didn't received the order
My order is shown delivered but i didn't received the order which is shown that is delivered on 10th dec 2023 at 6.08pm but me as well as my neighbour didnt RECIEVED the order please look into and revert back to me asap as this order is of utmost importance for me
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not yet shipped
The order has been placed on 11th Oct but not yet been shipped. Still under process.
It takes very long time to process the order. Either process the order and ship early or cancel the order and refund the amount please.
Order id: 210****. There is no way to contact them also.
Preferred solution: Deliver product or service ordered
Not refunded and undelivered order
I had paid money but order not confirmed yet soo refund back or else confirm the order please
They are not refunding also
User's recommendation: Don't buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bengaluru, KarnatakaLate shipping
It's almost been 12 days and the order is still processing. It is taking lot of time to get shipped. And should wait more 8 to 10 days for shipping.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMy payment is done but there is no detail of my product i send email so my times
i paid my order on 5th sept 2023 with transaction ID - T230905****315193****83 through phone pe but the app is showing no such information for my order and there not a single update I got from their side even though i repeatedly sent them email for the issue I am facing .
Either give me my order or refund me the money i paid.
Preferred solution: Deliver product or service ordered
User's recommendation: Order at your own risk
About
The Snap Store is a retail company which specializes in sales of snaps. It was founded in 2003. The company offers the following products: snap press, metal snaps, grommet set, and polyacetal resin snaps. There are discounts for bulk orders. It provides gift cards. The Snap Store ships the products worldwide via FedEx, USPS and EMS carriers. The company accepts returns for an exchange and a refund within 30 calendar days of the delivery date. Restocking and processing fees can be applied. Available payment options are Visa and MasterCard. Order status can be tracked in personal profile on the company website. Customer assistance is provided by email.
The Snap Store is ranked 349 out of 2686 in Equipment category
Asia
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