Jayasri D

Worst company..fake company...

U people collect money..but won't deliver the orders...no customer service...don't trust this app...not safe...

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Loss:
$200

Preferred solution: Deliver product or service ordered

Rishabh S Qlh

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Verified Buyer
|

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Verified Reviewer

My money has not been returned it's been a month since my order has not been reached no response through Gmail aur insta

The Snap Store - My money has not been returned it's been a month since my order has not...
The Snap Store - My money has not been returned it's been a month since my... - Image 2

It's been a month since I have ordered a calendar from your app I have also paid money online my order has not been reached to the destination plz look forward to this is case My order I'd is 200****

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Loss:
$234
Pros:
  • Product quality is good
Cons:
  • Delivery is very bad

Preferred solution: Full refund

User's recommendation: Worst app I have ever seen

Christin Thj

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Verified Buyer
|

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Verified Reviewer
| map-marker Hyderabad, Telangana

Order in snap store and not placed and not delivered, payment complet and not received yet

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The Snap Store - Order in snap store and not placed and not delivered, payment complet...

I paid the money for the order on snap store on may 3rd but the order was not placed and the amount was transferred. It's been 22 days already but my order has not arrived.

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User's recommendation: Please don't use snap store

Resolved
preet B Ypw

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Verified Reviewer

Resolved: Wrong product delivered

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The Snap Store - Wrong product delivered
Updated by user Feb 01, 2024

Company fixed the issue and I have been provided with full refund.

Original review Feb 01, 2024

Worng photo delivered etna late delivery upper se no tracking details nothing no response no coustmor support

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Loss:
$350

Preferred solution: Full refund

Megha A Oqj

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Verified Reviewer
| map-marker New Delhi, National Capital Territory Of Delhi

Order not registered even after paid.

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I applied an order and also i paid for it but my order hasn't applied yet even it is not shown in my app that my order is applied or not take a instant action for it.

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KUMARI B Vnk

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Verified Buyer

Didn't recieve my order till yet

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The Snap Store - Didn't recieve my order till yet

I paid the amount, but the status of the order is still processing.

Ordered on 11th January.

I need to know my order status

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Preferred solution: Deliver product or service ordered

Faisal B Ofg

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Verified Buyer

Due to payment fail

The Snap Store - Due to payment fail
The Snap Store - Due to payment fail - Image 2

I have done payment by internet banking and then, i receive email that my payment is done successfully and after sometime i got emails that my payment is unsuccessful, and the amount has cut from my bank balance..

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Loss:
$3
Anonymous

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Verified Buyer
| map-marker Hyderabad, Telangana

My money got deducted but order not placed

The Snap Store - My money got deducted but order not placed
The Snap Store - My money got deducted but order not placed - Image 2
The Snap Store - My money got deducted but order not placed - Image 3

I pay the amount but my order is not placed. please check my order and refresh it .you placed my order as soon as .the gift is special for me

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Kanimozhi V Zgr

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Verified Buyer
|

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Verified Reviewer

Photos uploading issue

The Snap Store - Photos uploading issue
The Snap Store - Photos uploading issue - Image 2

Yesterday I will send Payment done But photos are not uploaded. I will payment for ptm 235rs .

But they are not showing order confirmed . That payment technical issues. So contact for your instagram I d Personal message They are giving mail id. He told in payment done.

in screenshot to attached. I will send but not responding???

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Loss:
$235

Preferred solution: Deliver product or service ordered

Crosby Iyw
map-marker Pune, Maharashtra

Fraud case

As they are unable to deliver after 17 days and not responding any msg and phone calls. I am trying to reach out through mail but only respond coming we will send you message shortly.

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Resolved
Fabine jas P

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Verified Buyer

Resolved: I want to know about my order, I want my products to be delivered

The Snap Store - I want to know about my order, I want my products to be delivered
Updated by user Oct 21, 2023

Company fixed the issue and I have been provided with apology. Product received

Original review Oct 14, 2023

I ordered on October 6 2023.im from Tamilnadu,my product id details 210****,210****,210**** price above 700.how long it will take to deliver?They should give courier tracking ID,product status.if it scam I will complain.

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Cons:
  • No proper delivery

Preferred solution: Deliver product or service ordered

User's recommendation: They should give customer service number or they shouldn't accept the order.

Dhruv M Jov

My order is shown delivered but i didn't received the order

My order is shown delivered but i didn't received the order which is shown that is delivered on 10th dec 2023 at 6.08pm but me as well as my neighbour didnt RECIEVED the order please look into and revert back to me asap as this order is of utmost importance for me

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Loss:
$236

Preferred solution: Deliver product or service ordered

Gagana S Wpq

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Verified Reviewer

Order not yet shipped

The order has been placed on 11th Oct but not yet been shipped. Still under process.

It takes very long time to process the order. Either process the order and ship early or cancel the order and refund the amount please.

Order id: 210****. There is no way to contact them also.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Bengaluru, Karnataka

Not refunded and undelivered order

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I had paid money but order not confirmed yet soo refund back or else confirm the order please

They are not refunding also

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User's recommendation: Don't buy

Gagana S Wpq

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Verified Reviewer
| map-marker Bengaluru, Karnataka

Late shipping

It's almost been 12 days and the order is still processing. It is taking lot of time to get shipped. And should wait more 8 to 10 days for shipping.

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Divya B Jsh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My payment is done but there is no detail of my product i send email so my times

The Snap Store - My payment is done but there is no detail of my product i send email so...

i paid my order on 5th sept 2023 with transaction ID - T230905****315193****83 through phone pe but the app is showing no such information for my order and there not a single update I got from their side even though i repeatedly sent them email for the issue I am facing .

Either give me my order or refund me the money i paid.

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Loss:
$3

Preferred solution: Deliver product or service ordered

User's recommendation: Order at your own risk

About

Summary

The Snap Store is a retail company which specializes in sales of snaps. It was founded in 2003. The company offers the following products: snap press, metal snaps, grommet set, and polyacetal resin snaps. There are discounts for bulk orders. It provides gift cards. The Snap Store ships the products worldwide via FedEx, USPS and EMS carriers. The company accepts returns for an exchange and a refund within 30 calendar days of the delivery date. Restocking and processing fees can be applied. Available payment options are Visa and MasterCard. Order status can be tracked in personal profile on the company website. Customer assistance is provided by email.

The Snap Store reviews and complaints

The Snap Store is ranked 349 out of 2686 in Equipment category

Area Served

Asia

Payment Methods

MasterCard

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