Michelle M Tiu

Never got my shipment

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I never recied shippin/tracking info. Haven't heard squat on my merch. But you took my money right away! Even to find a way to contact customer service is horrible. Stop selling stuff if you can't do your job right.
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Loss:
$25
Cons:
  • No delivery at all
  • No proper customer service to

Preferred solution: Deliver product or service ordered

Anonymous
map-marker El Paso, Texas

For my delivery

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I gave them the order and completed my Payment but at the end of Delivery courier service they returned my parcel to vendor. Now I request them to send it again in my new given address also I will ready to pay transportation charges, but they didn't give Properly And to me
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Kaviyakkani N

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Verified Reviewer

Return

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I ordered one watch received another one and that one also broken and looks like used watch . Very poor product I want to return the product . I ordered through instagram. How can I return . Pls give instructions very very worst and poor quality I don't want the product I want to return and refund . I placed order and pay through cod
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Loss:
$1500

Preferred solution: Full refund

Lahari M

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Verified Reviewer

I didn't receive my refund

Hey actually i had ordered and it got delivered too but i had paid online and they have putted cash on delivery so i didn't receive any refund.
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Anoushka S Nbc

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Verified Buyer
|

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Verified Reviewer
| map-marker New Delhi, National Capital Territory Of Delhi

Order confirmation not comming 152****

The Snap Store - Order confirmation not comming 152****
I have ordered 12 Polaroids and money has been deducted from my account but there is no confirmation or any email
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Loss:
$165

Preferred solution: Deliver product or service ordered

1 comment
Guest

Any updates??? What happened to the pics.same happened to me rn

Swaroopa Rani D
map-marker Kakinada, Andhra Pradesh

Watch is not working

I ordered one desiner watch but I received another watch and its not working very fake product's ryBe
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Loss:
$1500
Cons:
  • Received damaged product

Preferred solution: Full refund

Tivon Qhw
map-marker Coimbatore, Tamil Nadu

Product related issues

Product not working and different items to give me very bad very very damaged items Quality very low
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Vivesh G

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Verified Buyer

My money was not refund

The Snap Store - My money was not refund
I have cancelled my order but my money was not back Mene 7 Feburary ko order kia tha by mistake mene Galt photographs select kr die the isiliye mene apna order cancel kia par muje abi tk koi refund nhi mila
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Loss:
$4

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

For query

The Snap Store - For query
The Snap Store - For query - Image 2
The Snap Store - For query - Image 3
The Snap Store - For query - Image 4
The Snap Store - For query - Image 5
Yes I have an complaint about snapstore.... Because they are not refunding my amount..... They sent the photo frame and both the photo frame are broken so I request you to plz refund my amount ..... I have sent you whole information below just my frame both are broken... So I request you plz refund my amount ....
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Cons:
  • Received damaged product
Anonymous

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Verified Buyer
| map-marker Bhopal, Madhya Pradesh

Order tracking

The Snap Store - Order tracking
Order ID 163**** Order not received at today date 21/10/2021 And not given dispatch details Please give me some information of my order
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Meera N Who

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Verified Reviewer

Bad service experience

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The Snap Store - Bad service experience
I have been cheated twice. 1st time I let it go.. but again they have messed up my order and this ruined someone's special day. I had ordered A3 size wall photo frame and they delivered a small size table photo frame. Totally disappointing!
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Loss:
$270
Cons:
  • Poor communication
  • Cheat customers

Preferred solution: Deliver product or service ordered

User's recommendation: Pls don't waste ur time n money

Aayushi M Hqy

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Verified Buyer

Order related

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The Snap Store - Order related
The Snap Store - Order related - Image 2
Been 10 days No update on my order they dont reply to mails or calls This is the worst customer service one could experience
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Loss:
$190
Pros:
  • Didnt receive parcel itself
Cons:
  • Reckless management
  • No proper customer service to
  • Poor communication

Preferred solution: Deliver product or service ordered

Lauren D Los

I received the wrong order

I am missing one of the shirts I ordered and I revived a shirt that is not mine. Order # H116889****795****
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Preferred solution: Deliver product or service ordered

Urvashi S Fit

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Verified Buyer

Complaint

The Snap Store - Complaint
The Snap Store - Complaint - Image 2
I m already paying online 184 rupees and this application send me cod parcel Meine 2 bar payment kyu kru.??? COD parcel cancel kr ke online payment kr diya he vesa parcel send kijiye
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Loss:
$184
Cons:
  • Cheat customers

Preferred solution: Cancel COD parcel and send me online payment parcel

User's recommendation: Don't trust this app,

Anonymous

*** over by The Snap Store

They took my money and never sent my order. If by a stroke of luck someone actually answers the phone prepare to be treated like something nasty that is stuck to your shoe.
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Loss:
$54

Preferred solution: Full refund

User's recommendation: Shop elsewhere.